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Case Study
Dress for Success Oregon

 

Wardrobe planning makes it easier to build a versatile wardrobe.
Five Basic Pieces

The..."training sessions, which include both a PowerPoint™ presentation and interactive exercises, are professional and effective. Our volunteers have thoroughly enjoyed (them), and have gained the necessary skills to help our clients select the most flattering and professional clothing for their interviews."

Barb Attridge,
Co Director, Dress for Success Oregon

 

Wardrobe consultants show clients how to build a professional wardrobe.
Flexible, versatile, budget conscious wardrobe

Goal
Train Dress for Success Oregon's Personal Shoppers to build a wardrobe using basic pieces and to help clients select flattering clothes.

Problem
Dress for Success Oregon utilizes a primarily volunteer staff of Personal Shoppers. Personal shoppers must be able to outfit Dress for Success Oregon clients for job interviews plus provide wardrobe support after clients find employment. Personal shoppers are critical to the success of the program. They require a comprehensive training program that prepares them to help a variety of clients to find effective attire from a limited selection of garments.

Personal Shoppers participated in two wardrobe training programs:

Initially racks of garments were used to provide visual examples for the training. Managing the garments required considerable time, effort, and expense.

Using actual garments has three big disadvantages:

  • You must collect the garments.
  • You must store the garments.
  • You must load and transport the garments and the racks to accommodate them.

Solution
Customized PowerPoint™ presentations were developed to provide visual reinforcement for the training. The bulky, heavy racks of clothing were retired.

Results
Both the trainer and the participants benefited from the introduction of the PowerPoint™ presentations.

Benefits to the Trainer
The work load of delivering the training was lightened. A laptop computer and projector were easier to transport and carry than a heavy, cumbersome rack of clothes. (If you are traveling by plane to deliver training there is additional time and expense to pack and ship garments.)

Customizing and adapting training materials for varying needs and situations was accomplished quickly and efficiently using PowerPoint™ materials. Customizing racks of garments was more time consuming since it involved collecting and organizing garments.


Benefits to the Trainee
Participants learned more quickly, participated more actively, and showed an increased grasp of the material in post training testing. The PowerPoint™ presentations illustrated the concepts being presented by showing real people dressed in a wide variety of outfits. Trainees fully participated as active learners with the "cast of characters" in the PowerPoint™ presentations. Most impressive was the speed and agility that trainees evidenced when asked to complete an exercise that measured their mastery of the material. Participants who were trained with only racks of clothing to illustrate the material took longer to complete the exercise and were able to produce less complete results. Participants trained with the PowerPoint™ presentations completed the exercise in roughly two-thirds the time required by the earlier groups and their responses were more comprehensive.

These results prompted the creation of PowerPoint™ presentations on a range of image related topics to make it easier for all Image Consultants to deliver effective, successful presentations and training sessions.

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